humantra   100% Sweatshop-Free & Organic

humantra   10% of Profits to Charity

humantra   Worldwide Shipping

Frequently Asked Questions

What methods of payment are accepted?

We use Braintree to take payments which is a very secure platform using SSL. By using Braintree it also means that we do not store any of your card information on our website so there’s no chance of your card details being stolen.

Do I need to sign up to buy?

Yes. It is very simple only requires your email as an extra field on the checkout page and this allows you to manage your account, track order status and save your details allowing fast purchases in the future.

How much is shipping?

  • UK Standard – £2.00
  • UK Recorded – £3.50
  • UK Courier – £8.00
  • Europe Standard – £5.50
  • Europe Recorded – £9.50
  • Europe Courier – £15.00
  • Worldwide Standard – £6.00
  • Worldwide Recorded – £10.00
  • Worldwide Courier – £30.00

How long will it take for my items to arrive?

UK 4-8 business days (Standard, Recorded) 4-5 business days (Courier)
EU 6-10 business days without tracking (Standard, Recorded) 6-10 business days (Courier)
USA & Worldwide 10-15 business days without tracking (Standard, Recorded) 8-12 business days (Courier)

How do I return / exchange items?

Please read our returns policy for full details – click here