Frequently Asked Questions

What methods of payment are accepted?

We use Braintree to take payments which is a very secure platform using SSL. By using Braintree it also means that we do not store any of your card information on our website so there’s no chance of your card details being stolen.

Do I need to sign up to buy?

Yes. It is very simple only requires your email as an extra field on the checkout page and this allows you to manage your account, track order status and save your details allowing fast purchases in the future.

How much is shipping?

We charge $5 per product for US shipping, however please head to check out and fill in your details to get an accurate shipping cost.

How long will it take for my items to arrive?

USA3-5 business days via USPS
3-8 business days via FedEx SmartPost
1-3 business days via FedEx
Canada5-10 business days without tracking1-5 business days via FedEx
Worldwide10-20 business days without tracking1-5 business days via FedEx

How do I return / exchange items?

Please read our returns policy for full details – click here